The Medical Spa at Nova - Spa Survey

a. Was the staff courteous and professional?

Yes

No

b. Was the staff efficient?

Yes

No

c. Was the staff attentive to your needs?

Yes

No

d. Was the appointment-making process efficient and helpful?

Yes

No

e. Is the greeting and check-in process pleasant and efficient?

Yes

No

f. Which spa staff member did you see today?

g. Would you recommend this provider to a friend?

Yes

No

Date of Visit:
a. Is this your first visit to our spa?	Yes	No
b. Did our facility meet your expectations?	Yes	No
c. Is the spa clean and comfortable?	Yes	No
d. How did you hear about our spa?	Advertisment	Doctor	Internet	Friend	Other
What concern or purpose were you addressing? What was the result?

a. Which service did you receive?
b. Would you recommend this service to your friends?	Yes	No
c. How satisfied were you with the service?	Very Satisfied	Satisfied	Average	Unsatisfied	Very Unsatisfied
d. What did you like most?

e. What improvements would you recommend?

Client Questionnaire